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Most Popular Questions.
COMMON QUESTIONS
These questions and answers are designed to address concerns and doubts that customers may have when considering a transaction with Gettinglong by providing transparent information and timely support.
Q1:Are you a factory? Where are you located?
A: we are a manufacturer.
Q2:What's the MOQ?
A: Usually 1 Ton
Q3:Package & Shipping.
A: Normal package:carton(Incuded in the unite price)
Special Packge: need to charge according the actual situation.
Normal shipping :your nominated Freight forwarding.
Q4:When can I offer?
A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price pls call us or tell us in your email , so that we can reply you priority.
Q5:How do you charge the sample fees?
A: If you need a samples from our stock, we can provide to you for free, but you need to pay the freight charge.If you need a special size, We will charge the sample making fee which is refundable when you place an order.